How YM Medic Sdn Bhd collects, uses, and protects your personal information.
YM Medic Sdn Bhd ("YM Medic", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the choices available to you.
By using our website at ymmedic.com or submitting your information through our contact or quotation forms, you acknowledge that you have read and understood this Privacy Policy.
We collect personal data that you voluntarily provide when you:
This may include your full name, email address, telephone number, company or organisation name, job title, and message content.
When you visit our website, our servers may automatically collect certain technical information including your IP address, browser type and version, operating system, referring URL, pages visited, and the date and time of your visit. This data is used for website analytics and security purposes only.
If you are a business customer or distributor, we may collect additional information including your company registration number, billing and shipping address, bank account details for payment processing, and order and transaction history.
We use the personal data we collect for the following purposes:
We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.
We may share your personal data with the following categories of recipients:
All third parties who receive your personal data are required to maintain its confidentiality and use it only for the specified purpose.
For international customers in Japan and the USA, your data may be transferred internationally. We ensure such transfers comply with applicable data protection laws and apply appropriate safeguards.
Our website may use cookies — small text files stored on your device — to improve your browsing experience. We use the following types:
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality. Our website does not serve advertising or third-party tracking cookies.
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law:
After the applicable retention period, your data is securely deleted or anonymised.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at info@ymmedic.com. We will respond within 21 days of receiving your request.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
No method of transmission over the internet is 100% secure. While we take all reasonable precautions, we cannot guarantee absolute security of data transmitted to our website.
Our website and services are intended for business and professional use only. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal data to us, please contact us immediately and we will delete the information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website following the posting of changes constitutes your acceptance of those changes.
For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:
